Beatrice Collin, Associate Professor in Management, ESCP Business School, ParisContributed By: Beatrice Collin, Associate Professor in Management, ESCP Business School, ParisImagine walking onto a virtual trading floor, making real-time decisions alongside peers from five different continents, while an AI system analyses your learning patterns to adjust the complexity of each challenge. This isn’t science fiction—it’s the new frontier of business education.The shift to personalised and inclusive learning journeysThe transformation I observe in our classrooms goes far deeper than simply moving lectures online. Today’s students seek something fundamentally different: learning journeys that adapt to their individual cognitive patterns and life circumstances. Some need to balance high-level athletic careers with their studies. Others pursue artistic passions. Many juggle professional responsibilities. One-size-fits-all education is dead.This shift manifests in four distinct trends. First, students demand customised learning paths that can unfold across different geographies and timeframes. Second, they seek flexible programmes that integrate professional experience—not as an add-on, but as a core component of their education. Third, they expect genuine social and international inclusion that accommodates diverse cognitive patterns and cultural backgrounds. Finally, they want active, experiential learning that goes beyond passive knowledge absorption.Digital innovation makes these expectations achievable. Virtual Reality transforms abstract concepts into immersive experiences. Similar to business games but on a completely different scale, students can immerse themselves in virtual environments where they must apply their knowledge and skills in real-time decision-making scenarios. VR also promotes inclusion in unexpected ways—through avatars, students can break free from social or cultural stereotypes, creating a more equitable learning environment.AI: A catalyst for equitable and adaptive educationThe integration of AI goes far beyond simple automation. AI can analyse learning patterns and individual aptitudes using neuroscience-based approaches, enabling truly personalised education. For instance, it can adapt to whether a student has a stronger visual or oral memory, or whether they learn better through sequential or holistic approaches. For students with learning differences, such as dyslexia or dysphasia, AI creates equitable opportunities to thrive.This presents complex challenges for faculty. We must redesign our courses to create an optimal balance between three key elements: asynchronous online learning (with carefully structured autonomous learning paths), synchronous online interaction (requiring sophisticated scenario planning for maximum engagement), and face-to-face experiential activities. Each element requires distinct expertise and approaches.The transformation extends to course delivery and assessment. Tools like ChatGPT can be leveraged to create worksheets, summaries, and self-assessment quizzes, optimising faculty time while enhancing student learning. The key is mastering these tools’ use while recognising their limitations. When properly integrated, they allow faculty to focus on higher-value interactions with students.The future of business educationThe stakes are particularly high for business schools. Our mission has always been to prepare leaders for the future of business. But now we must also pioneer the future of education itself. This means creating learning environments that are simultaneously more personalised and more inclusive, more technological and more human. It requires significant investment in both technical infrastructure and faculty development to ensure these new approaches maintain educational excellence.Key takeaways:Business education is moving from standardised programmes to personalised learning journeys.Digital tools enable genuine inclusion by adapting to diverse cognitive patterns and needs.Successful programmes must combine AI-driven personalisation with human interaction.The role of faculty evolves from knowledge transmission to experience design.Technology serves as an enabler for deeper learning, not just a delivery mechanism.
Published On Apr 3, 2025 at 12:37 PM IST
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